Customer
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Customer Service Skills
Customer Service Training Quality Service Professional Customer Service
Nobody talks of entrepreneurship as survival, but that's exactly what it is and what nurtures creative thinking.
Anita Roddick

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Customer Service Training by Sales Training America
Customer Service Training seminars offered include "Exceptional Customer Service", "IT Customer Service Skills", "Telephone Customer Service" and many more.

Our seminar teaches by doing with less than 15% lecture and 85% hands on activities. Participants learn by Doing and not by being told. Exercises are practical, realistic, fun and are skill based.

To maximize your customer service teams effectiveness we suggest our custom, private customer service seminars offered in house at the location of your choice, usually in groups of 6 or more.

Contact Sales Training America today for all your corporate training needs.
Dissatisfaction with customer service is a leading reason customers switch companies they do business with. Our Exceptional Customer Service Training Seminar will enable you to provide quality customer service, keeping those customers coming back. For a more detailed Customer Service Seminar we also offer a 2-day course. Great people with great training will produce top-notch customer service representatives.

 

"Dealing with angry customers has always been a dreaded task for me. Upon attending the Customer Service Seminar, I was provided with the necessary and appropriate tools to deal with those difficult customers and learned a great deal about my own behaviour in dealing with customers. What an amazing seminar!!!"

John Rich, Office Manager
Archer Financial
Bloomington, Indiana

 

 

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